When you reach out to us, please let us know your unit number so we can track your issues.

 

For help with any service problems, tech difficulties, or equipment issues, please send email to:

support@fiberxl.com 

 

For immediate attention, call our 24/7 Hotline:

312-224-1752

We are rolling out an updated support process.  You can call Richard directly at 773-457-7238 if you have issues.